Responsible Gaming

Our Commitment to Responsible Gaming

At Gold Coast ESC, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if their gaming becomes problematic.

Age Verification

In Australia, you must be at least 18 years of age to participate in gambling activities. By accessing our website and placing bets, you confirm that you are of legal age. We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own gambling behaviour, please seek help immediately:

• Chasing losses by gambling more money to recover what you've lost
• Spending more time and money on gambling than intended
• Hiding your gambling activities from family, friends, or partners
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, study, family, or social responsibilities due to gambling
• Borrowing money or going into debt to finance gambling
• Lying about the extent of your gambling involvement
• Using gambling as a way to escape problems or negative emotions
• Failed attempts to cut down or stop gambling
• Experiencing withdrawal symptoms when trying to quit

Self-Help Tools and Limits

Most licensed betting sites offer practical tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit in a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you're willing to lose during a gambling session
• Session Time Limits: Set reminders to take breaks from gambling
• Reality Checks: Enable notifications that remind you how long you've been gambling and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your betting account

We recommend reviewing and adjusting these settings regularly to ensure they reflect your current circumstances.

Support and Help Services

If you or someone you know is struggling with problem gambling, support is available. The following organisations offer free, confidential assistance:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support for problem gambling in Australia. Available 24/7.
• Lifeline Australia: 13 11 14 — Crisis support and counselling for Australians in distress

United Kingdom

• GamCare: www.gamcare.org.uk — Free support for anyone concerned about their gambling
• GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling in Canada

United States

• National Council on Problem Gambling: www.ncpgambling.org — Help line: 1-800-522-4700 (free and confidential)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and resources on problem gambling prevention

Take Action Today

If you're experiencing problems with gambling, remember:

• Problem gambling is a recognised health issue, and help is available
• It's never too late to seek support or make changes
• Speaking to someone is a sign of strength, not weakness
• Many people have successfully overcome gambling problems with the right support

If you need help, please contact one of the support organisations listed above or speak to a healthcare professional.

Last updated: 2026